Useful insights at random intervals
“Of all the newsletters I see, The Fink Tank is by far the best. Thank you!”—Roy
The single biggest mistake in professional services
There's an oversupply of people great at delivering valuable results, and a large and growing vacuum of talent able to create commercial opportunity.
The intersection of ideas
Choosing intersections from a list of ideas about which you already know, is a great way to establish boundary constraints to unleash your creativity, and give you access to new ideas not yet known.
What I'm doing in 2022
For whatever reason, as I sat down to write today, I had an urge to just tell you all about what I've been thinking about, and what I've got planned (or at least what I'm considering) both professionally and personally, in 2022.
Why are we here?
However, it was yet another reminder that the most important question you can answer to open a presentation is "why are we here?", and critically, you have to answer it from the audience' perspective, not your own.
Be compassionate with your people and dispassionate with your business
The best business leaders are dispassionate. They eschew sentimentality, and pursue performance. They don’t let their emotional responses cloud their judgement.
You need to be careful using your superpowers
Low scores indicate a deficiency, something you struggle to do or understand.
You speak for the wrong reasons (and I do too)
Public speaking is like a crucible for the soul. It puts you in the heat of the fire. It leaves you exposed. Even the hardiest individual can feel emotionally battered by a public speaking opportunity gone south.
Your virtual assistant is a real person
Allow me, if you don't mind, to have a rant about the (subconscious) racism inherent in this job title, and the negative real-world effects that follow on from it.
Social proof is the most effective marketing
I've come to thinking that the key might be to look at the intersections of our talents, because there's uniqueness to be found at the overlaps.
“Humans of New York” is one in a million
I've come to thinking that the key might be to look at the intersections of our talents, because there's uniqueness to be found at the overlaps.
Old ideas in new contexts
I loved my friend Gayle Smerdon's new book Do One Thing And Do It Deep. I
Above the line
If you’re interested in being a better leader, a better speaker, a better parent, or a better friend, you might find it useful to ask yourself the question: “Is this above the line?”
Don't make rules in response to exceptions
Generally, it’s best not to make rules in response to exceptions.
How being on-target can put you off-track
When a leader is focused on raising the numbers that measure engagement, by definition they are no longer focused on elevating engagement.
How the Education-Industrial Complex broke your creativity
When creating, don't try to write the RIGHT answer. Try to write any answer, and find the right one at the end.
What it means to encourage
I’d like to conclude this little missive by offering you, dear reader, a bit of tiny courage. I encourage you to find someone in your life; friend, family, colleague, whoever; and offer them a bit of tiny courage.
Is that frustration or fun you feel?
We seek out things which are difficult: puzzles, games, sports. In these contexts, we find difficulty fun.